Ramadhan Guidance for Serco Leisure Facility users in Bolton
Community Development

A number of groups in Bolton use the local Community Leisure Centres managed by Serco Leisure. The relationships created by the Bolton Council of Mosques with Serco Leisure and the Council has allowed us to manage concerns that have been shared both ways by customers and Serco in relation to cancellation of bookings and use of Leisure facilities over the Ramadhan period.

The partnership has allowed the Bolton Council of Mosques to support and contribute to the development of the Ramadhan Guidance document, allowing the staff within the Leisure Centres to understand Ramadhan and have a transparent process for both staff and customers on cancellations within this period.

For further information on the Guidance – Please contact your centre in the first instance 

Download the report

 

The Bolton Council of Mosques (BCoM)